About Us
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Established in 1958 by Claude and Edith Bourg, Bourg Insurance has been
serving the citizens of Ascension and the surrounding parishes for over
48 years. With three convenient locations, seven licensed insurance
agents and ten licensed support staff we are ready to assist you with
your insurance needs. We offer a wide variety of insurance products to
cover your personal or commercial needs. We take pride in our friendly
and courteous services.
As an Independent Agency we have access to many companies and products.
Through this vast market we are able to offer you the professional
protection you need and deserve.
Growing our business is important to our company, but maintaining our strong relationships with our customers is paramount.
We Abide by the Trusted Choice® Pledge of Performance
Trusted Choice® agencies are insurance and financial services firms
whose access to multiple companies and commitment to quality service
enable us to offer our clients competitive pricing, a broad choice of
products and unparalleled advocacy.
As a Trusted Choice® agency, we are dedicated to you and are committed
to treating you as a person, not a policy. This commitment means we
shall:
- Work with you to identify the insurance and financial services
that are right for you, your family or your business and use our access
to multiple companies to deliver those products.
- Guide you through the claims process for a prompt and fair
resolution of your claim.Help you solve problems related to your
coverage or account.
- Explain the coverages and options available to you through our agency, at your request.
- Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
- Provide 24/7 services for our customers, offering any or all of
the following: emergency phone numbers, Internet account access, e-mail
and call center services.
- Use our experience and multiple company relationships to customize your coverage as needed.
- Commit our staff to continuing education so they may be more knowledgeable in serving you.
- Treat you with respect and courtesy.
- Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we
fail to meet our commitment, so we may take corrective action. |
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