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About Us


           
            
            Donaldsonville Staff
    Established in 1958 by Claude and Edith Bourg, Bourg Insurance has been serving the citizens of Ascension and the surrounding parishes for over 48 years. With three convenient locations, seven licensed insurance agents and ten licensed support staff we are ready to assist you with your insurance needs. We offer a wide variety of insurance products to cover your personal or commercial needs. We take pride in our friendly and courteous services.

As an Independent Agency we have access to many companies and products. Through this vast market we are able to offer you the professional protection you need and deserve.


Growing our business is important to our company, but maintaining our strong relationships with our customers is paramount.

We Abide by the Trusted Choice® Pledge of Performance

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:


  • Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those products.
  • Guide you through the claims process for a prompt and fair resolution of your claim.Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as needed.
  • Commit our staff to continuing education so they may be more knowledgeable in serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.
We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.
 
 
Trusted Choice
Trusted Choice Independent Agency


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